Terms and Conditions - Sydney Waterproofing Services

Terms and Conditions

Last updated: December 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Country refers to: New South Wales, Australia
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SYDNEY WATERPROOFING SERVICES PTY LTD, Factory 29, 6 Abbott Road, SEVEN HILLS NSW 2147.
Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Service refers to the Website.
Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
Website refers to Sydney Waterproofing Services, accessible from https://sydwaterproofingservices.com.au/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.
You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email: info@sydwaterproofingservices.com.au
By visiting this page on our website: https://sydwaterproofingservices.com.au/contact/
By phone: 1300949191

Why Choose Sydney Waterproofing Services?

Here’s why we are Sydney’s trusted remedial waterproofing experts:

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Experienced Professionals: With extensive experience in the industry, our team ensures your project is managed with precision and expertise.

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Full-Range Solutions: From thorough diagnosis and evaluation to high-quality repairs and maintenance, we handle every step with care.

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Uncompromised Quality: Our workmanship guarantees results that meet the highest standards.

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Long-Lasting Results: We only use durable materials and proven techniques to keep your property protected.

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Cost-Effective Solutions: Enjoy premium waterproofing services at competitive prices without compromising on quality.

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Reliable and Reputable: With a strong reputation in Sydney, we are a team you can trust to deliver on our promises.

FREE QUOTE

1300 94 9191

TESTIMONIAL

What Our Clients Say

      EXCELLENT  
   Based on 39 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Amol Pathak 
 
 
 
 Trustindex verifies that the original source of the review is Google. I highly recommend Aaron for his professionalism, expertise and excellent communication. From my very first contact, communication was prompt and clear. Aaron was also able to attend the property at very short notice, which was extremely helpful given the time-sensitive nature of my situation. He recommended that I be present during the inspection, which turned out to be a great suggestion. Being able to see the investigation firsthand and discuss the issues and possible solutions with Aaron and the agent immediately made the whole process much clearer. Aaron arrived exactly at the agreed time and was extremely professional, thorough and methodical throughout the inspection. He explained the issues in detail, answered all my questions patiently and provided multiple options for addressing the problems, including a long-term solution. This gave me the confidence to make an informed decision and also helped me negotiate with the vendors based on a clear understanding of the required work. I really appreciated Aaron's honesty, attention to detail and practical approach. Excellent service from start to finish and I would have no hesitation recommending Aaron to anyone needing a professional waterproofing inspection or assessment.
  
 
      Posted on Google  
   
   Margot Cuthill 
 
 
 
 Trustindex verifies that the original source of the review is Google. Aaron has done a great job waterproofing my bathroom. A Bonus: The bathroom looks so much better now.
  
 
      Posted on Google  
   
   mitra ardani 
 
 
 
 Trustindex verifies that the original source of the review is Google. We recently had Sydney Waterproofing Services do the waterproofing for our pool and outdoor area, and we honestly couldn’t be happier with the experience. Aaron and the team were professional, friendly, always on time, and the quality of their work was amazing from start to finish. It’s hard to find reliable trades these days, but these guys truly delivered on everything they promised. Thank you so much for all your hard work and for making the whole process stress-free. Highly recommend!✨✨
  
 
      Posted on Google  
   
   Frank 
 
 
 
 Trustindex verifies that the original source of the review is Google. It’s rare these days to find a company that genuinely cares about both quality and customer satisfaction, but Sydney WaterProofing absolutely delivered. From the first conversation to the final result, everything was handled professionally and with great attention to detail. Big thank you to ARAM for being honest, responsive, and incredibly easy to deal with throughout the whole process. You can tell he takes real pride in the  work. Loved the experience.
  
 
      Posted on Google  
   
   Anjana Gnanamuttu 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had a great experience with Aaron from Sydney Waterproofing. He responded quickly and came out with proper diagnostic equipment, including a camera, and identified the balcony leak on the first visit—he even showed us the footage, which made everything clear. He fixed the waterproofing as promised and improved the drainage by enlarging the pipes and adding an overflow. His communication was excellent—always responsive, patient, and reassuring, especially as we were quite anxious about the issue. He also went the extra mile and fixed some worn shower grout while he was there. Professional, reliable, and easy to deal with. Highly recommend.
  
 
      Posted on Google  
   
   Andy Loy 
 
 
 
 Trustindex verifies that the original source of the review is Google. Many thanks to Aaron and Sydney Waterproofing Services (Seven Hills) for the recent project.  During the inspection and quotation, Aaron explained the assessment and proposed solutions commensurate with the needs.  There is frequent timely communication and discussion throughout the project.  Design, workmanship and finish are fine, plus thoughtful touches.  Overall much appreciated.
  
 
      Posted on Google  
   
   Jeremy Brugmans 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great regrouting job done by Aaron and his team! Punctual and reliable plus leaves the site pretty clean. Overall costs was also competatively priced.
  
 
      Posted on Google  
   
   Naveen kumar 
 
 
 
 Trustindex verifies that the original source of the review is Google. One of the best waterproofing companies I’ve ever dealt with. Aaron was extremely professional, punctual, and easy to communicate with throughout the entire process. He explained everything clearly, delivered high-quality workmanship, and left the site clean and tidy. Highly recommend Aaron and the team if you’re looking for reliable and honest waterproofing services.
  
 
      Posted on Google  
   
   Rueben G 
 
 
 
 Trustindex verifies that the original source of the review is Google. Had Aaron out to fix waterproofing on front porch and also remove plantar boxes and fix waterproofing on side wall. Quick work and nice result. Tiling of the front porch was done really well. Also addressed any concerns I had and handled requested variations. Will be back for another couple of issues down the road.
  
 
      Posted on Google  
   
   Ali Ahmadi 
 
 
 
 Trustindex verifies that the original source of the review is Google. Top quality waterproofing in Sydney
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more